This Privacy Policy explains how AjmanProperties.ae (“AjmanProperties,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the AjmanProperties.ae website (the “Website”).
AjmanProperties.ae is a real estate property advertising and information platform focused on the Ajman property market. We are not a real estate brokerage, real estate agency, or property developer. This Privacy Policy should be read together with our Terms of Use.
By using the Website, you agree to the collection and use of information as described in this Privacy Policy.
1.1 This Policy applies to personal information collected through the Website, including when you browse listings, submit a property enquiry, register for an account (where available), or otherwise interact with us.
1.2 This Policy does not apply to the privacy practices of third parties, including agents, agencies, developers, or other property advertisers (“Advertisers”) who may separately collect and use your information once you contact them directly. See Section 6 (Sharing Your Information with Advertisers) and Section 8 (Third-Party Websites and Services).
2.1.1 We collect personal information that you provide directly, such as when you:
2.1.2 This may include your name, email address, phone number, and the content of your enquiry or message.
2.2.1 If the Website allows you to register for an account, for example to save searches or to manage listings as an Advertiser, we collect the information needed to create and manage that account, such as your name, contact details, and login credentials.
CONFIRMATION REQUIRED: confirm the exact account or registration features currently available on the Website, and the specific information collected as part of registration, as this may differ between general users and Advertisers.
2.3.1 When you submit an enquiry about a property listing, we collect the information you provide in that enquiry, such as your name, email address, phone number, and message.
2.3.2 This information is used to respond to your enquiry and, where relevant, to connect you with the agent, agency, developer, or other Advertiser responsible for the listing. See Section 6 for more detail on how enquiry information is shared.
2.4.1 When you use the Website, certain information may be collected automatically, such as your IP address, browser type, device information, pages viewed, referring website, and timestamps. This information helps us operate, secure, and improve the Website.
CONFIRMATION REQUIRED: confirm the complete and current list of information collected automatically through the Website.
3.1 The Website may use cookies and similar technologies to operate the Website, remember preferences, and understand how the Website is used.
3.2 You can usually control or disable cookies through your browser settings. Disabling cookies may limit certain features of the Website.
CONFIRMATION REQUIRED: confirm the specific cookies and similar technologies currently in use on the Website, including any third-party cookies, their purpose, and duration, so this section can name them specifically rather than describing cookies in general terms.
4.1 We may use analytics tools to understand how visitors use the Website, such as which pages are viewed and how visitors navigate the Website. This helps us improve the Website's content and performance.
CONFIRMATION REQUIRED: confirm which analytics service or services are currently used (for example, Google Analytics or another provider), and update this section to name the specific service and reference its own privacy practices where appropriate.
5.1 We use the information we collect to:
LEGAL REVIEW REQUIRED: the specific legal basis (or bases) for processing personal information under applicable UAE data protection law should be confirmed and, where appropriate, referenced in this section.
6.1 When you submit an enquiry about a specific property listing, we share the information you provide in that enquiry with the agent, agency, developer, or other party responsible for that listing (“Advertiser”), so that they can respond to your enquiry directly.
6.2 Once your information has been shared with an Advertiser, that Advertiser's own use of your information is governed by their own privacy practices, not this Policy. We encourage you to ask an Advertiser how they handle your information if you have concerns.
6.3 AjmanProperties.ae is not responsible for how an Advertiser uses, stores, or protects information shared with them following a property enquiry.
7.1 In addition to sharing with Advertisers as described in Section 6, we may share information with:
CONFIRMATION REQUIRED: confirm the categories of service providers currently used and, where appropriate, name the specific providers so this section can be made accurate and specific.
7.2 We do not sell personal information to third parties for their own independent marketing purposes.
CONFIRMATION REQUIRED: confirm this statement reflects current practice before publication.
8.1 The Website may contain links to third-party websites or services, such as developer websites, mapping tools, or social media platforms.
8.2 We do not control and are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policy of any third-party website you visit.
9.1 We take reasonable steps to protect personal information from misuse, loss, unauthorised access, disclosure, or alteration, including through access restrictions and other administrative and technical safeguards.
9.2 No method of storage or transmission over the internet is completely secure, and we cannot guarantee the absolute security of information.
CONFIRMATION REQUIRED: confirm where and how personal information collected through the Website is currently stored (for example, server or hosting provider locations), so this section can be made specific if appropriate.
10.1 We retain personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law.
CONFIRMATION REQUIRED: confirm specific retention periods for different categories of personal information (for example, enquiry data, account data, marketing data), so this section can state clear timeframes rather than a general principle.
LEGAL REVIEW REQUIRED: confirm whether applicable UAE law imposes specific minimum or maximum retention obligations relevant to the categories of information AjmanProperties.ae collects.
10.2 Where we no longer need personal information, we take reasonable steps to delete or anonymise it.
11.1 Depending on applicable law, you may have rights in relation to your personal information, which may include the right to:
11.2 To exercise any of these rights, please contact us at support@ajmanproperties.ae. We may need to verify your identity before responding to your request.
LEGAL REVIEW REQUIRED: confirm the specific privacy rights available to users under applicable UAE data protection law, and any conditions, exceptions, timeframes, or fees that may lawfully apply to these rights, before this section is finalised.
12.1 With your consent, or as otherwise permitted by law, we may send you marketing communications relating to AjmanProperties.ae, such as property updates or newsletters.
12.2 You can opt out of marketing communications at any time by using the unsubscribe link included in our emails, or by contacting us at support@ajmanproperties.ae.
12.3 Opting out of marketing communications does not affect service-related communications, such as responses to enquiries you have submitted.
13.1 The Website is not directed at children, and we do not knowingly collect personal information from children.
LEGAL REVIEW REQUIRED: confirm the applicable minimum age threshold for children's and minors' privacy protections under UAE law, and update this section accordingly. The previous version of this Policy referred to under-13s, which reflects a US-specific standard (COPPA) that may not be the appropriate threshold under UAE law.
13.2 If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
CONFIRMATION REQUIRED: confirm whether personal information collected through the Website is transferred to, stored in, or processed in any country outside the UAE, for example through a hosting provider, analytics service, or other third-party service, so this section can be completed accurately.
LEGAL REVIEW REQUIRED: if international transfers occur, confirm the applicable requirements under UAE data protection law for transferring personal information outside the UAE, and any safeguards that should be described in this Policy. If no international transfers occur, this section may be simplified or removed following confirmation.
15.1 We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
15.2 Updated versions will be posted on the Website with a revised “Last Updated” date. We encourage you to review this Policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
support@ajmanproperties.ae
