First, make sure you're using the email address associated with your Ajman Properties agency or agent account. If you've forgotten your password, use “Forgot password?” on the Sign In page. If you still cannot access your account, contact the Ajman Properties support team for assistance. Agents can also check with their agency administrator to confirm that their agent account is still active.

You can't change some registered agency account information directly without Ajman Properties admin approval. If you need to update restricted account details such as the registered email or other protected information, contact the Ajman Properties support team for assistance. This helps protect agency accounts from unauthorised changes.

Agency administrators can manage their agents from Agents → Manage Agents in the Ajman Properties agency dashboard. An agency can activate or deactivate an agent's access, but it cannot permanently delete the agent's account. If an agent needs to be permanently removed, contact the Ajman Properties admin team, as only a Super Admin can permanently delete an account.

Go to Agents → Manage Agents from your agency dashboard to review and manage the agents linked to your account. Check this section first if you need to look up or update an agent's details.

On the Sign In page, use the “Forgot password?” option to reset your password. This works for both agency admin accounts and individual agent accounts.

Once an agency has created an agent's account, the agent signs in directly at Sign In using the login credentials the agency set up for them. Agents shouldn't use the Sign Up page, since the agency creates agent accounts rather than through self-registration.

From your agency dashboard, go to Agents → Add New Agent. There you'll enter the agent's required profile and contact information, set up their login credentials, and upload their photo. Once this is done, the agent can sign in with the credentials you've created for them.

No. AjmanProperties.ae doesn't allow individual agents to register directly. An agency must register first, then create accounts for its agents.

Agencies register through Sign Up and should select “I am a Real Estate Agency” during registration. Once your agency is registered, you can then add and manage individual agent accounts from your agency dashboard.